BUSINESS Hours of Operation
Monday - Thursday 10am to 3pm Central Standard Time.
CLOSED
Weekends and All Local TN/KY, State, School, United States Federal Holidays IE Postal Holidays.
All orders placed before 10am EST will start processing procedures on
the same business day (see above).
PROCESSING Dates and Times
Please note that your credit card, Bank Debit, E-check or Paypal
account will be charged upon checkout by you, not when your purchase
is shipped.
We process and ship US orders in approximately 7-12 business days
(see dates and times above).
Orders received on or during our closed schedule will start processing
on next business day. We ship UNITED STATES POSTAL SERVICE,
Priority, Delivery Confirmation, Purchasers Signature IS REQUIRED.
Please remember that orders are customer made as received. Processing and
shipping times vary upon order size and weight. Large Pro Kit
orders may take additional processing time. We do at times
have products out of stock for orders, and orders may be shipped
without these. Any products that are out of stock when an
order is processed and shipped will be shipped asap when in-house
B2B with no additional postage due.
When purchasing please make note of the date and time you ordered as
it is in our system also, so you will have a hands on timeline when
your order will be approximately ready to ship.
US SHIPPING Information
Making Mineral Makeup 101 ships all United States Orders (does not include
Alaska, Hawaii, or territories) Priority, Confirmation Delivery USPS (IE
tracking) (United States Postal Service), Insured, Purchaser Only
Signature Required.
Please Note: If you plan on having someone sign for your
parcel it will not be covered under USPS insurance), but the PO will
confirm delivery for legal purposes in case a fraudulent claim
against Making Mineral Makeup 101 or the United States Post office
is made. We provide information per legal council for
fraudulent purchases. We are firm believers in stopping
internet shoplifting fraud and all honest consumers will applaud
this regulations to keep pricing low and security high.
Please allow the 7-12 business days dependant on order size for
processing and 2-7 days after receiving your confirmation delivery
number via the usps.co website for US priority shipment to arrive "before" contacting our customer
service department. If you have not received your
confirmation delivery number your order has not been shipped
in most cases, check on the usps.com under your address used during
checkout for shipping information before contacting us. Time
used wisely is well spent :)
ALL (within the continental) US orders will receive a confirmation delivery
number via the email you used for your shopping cart payment to us.
If you are using firewalls that are blocking or spamming links
then you will most likely not received this email from the USPS.com
website.
EVEN if you
have received an automated response. An automated response does
not come from OUR Systems, as with any automated response they are from
a Server working with our systems in another area of the WWW.
Please know what your computer programs through your server
are set to accomplish, as we also can't answer emails we are not
getting as in the above example. We can be reached at the numbers on
our privacy page.
Please note: That if USPS Signature Required, Confirmation Delivery
Tracking Number (available online to us and to you the consumer for
legal verification) confirms that your order has been delivered to
the shipping address located on your order and you claim that you
have not received said package, your order, ie package will not be
reshipped at any time.
We use the USPS verification system to
prevent shoplifting and mail fraud to protect ourselves and
customers like yourself.
Shipping/Handling For All Continental US Orders is as
Follows:
ALL Orders In The Continental Unites States Are Shipped PRIORITY:
Confirmation
Delivery
Insured
Signature Required By Weight, Size, Timeline
PLEASE NOTE: Processing Time is Approximately 1-2 weeks.
Products are Made to Order.
FROM
TO
US Shipping Fee
$0.01
$19.99
$6.45
$20.00
43.99
$14.85
$298.99
$22.95
$299.99
$398.99
$32.95
$399.00
$599.99
$50.00
APO/AE Mailing Addresses:
We Do Not ship to APO/AE addresses.
Second
Party Addresses - Unconfirmed Payment Addresses: Making
Mineral Makeup Does NOT ship to second party addresses or unconfirmed
addresses.
PO BOXES:
Making Mineral Makeup 101 does NOT ship to any PO Boxes. NO
EXCEPTIONS.
NON-DELIVERABLE Orders (IE packages)
Making Mineral Makeup 101 sends all US orders with insurance,
signature required, and confirmation delivery to
verify arrival of orders. ALL tracking confirmation deliver numbers
are traceable to the consumer and our establishment at any given
time.
If the confirmation delivery of shipment to you has been confirmed
by USPS as being delivered to the address provided by you at
checkout for shipment of your order, Making Mineral Makeup 101 will not replace nor
reship your order. No exceptions. Use the insurance provided
by the automated email sent to you via the usps.com website to
contact your local Post Office to file an insurance claim, we are
not responsible nor can we as shipper file an insurance claim as is
provided on the USPS.com website insurance policies.
BACK ORDERED Items
Occasionally we receive orders for makeup and or skin care items and
accessories that are suddenly in higher then normal demand. We make
a note on your invoice of the back ordered items.
Usually
these items are in stock within 10 business days and we reship as soon
as they are in-house. You are also more then welcome to contact us for a
refund of backordered items as soon as you are notified they are
backordered (IE on your invoice) What makes you happy makes Making
Mineral Makeup 101 happy.
Item Shipment Error If by the rare occurrence Making Mineral Makeup 101 has shipped
you the wrong item/s, please notify us and we will reship the
correct item when wrong item is returned, as well as refunding your
return shipping fee. Please send exchange by first class USPS mail
with confirmation delivery for your protection and ours of said
product/s.
Making Mineral Makeup 101 upholds the right to refuse
sale to anyone not ethically representative of their
self/establishment as deemed necessary.
A 20% restocking fee will be charged to customer for any
returns, not accepted by your postal carrier, or country
of shipping designations.
Making Mineral Makeup 101
purchases
only the finest
micronized minerals,
cosmetic grade mica,
pigments,
mineral make up brushes, and other
natural source products from mining and trade companies
world wide. We do not purchase
from drop ship, down-the-line,
mineral makeup wholesalers, soap
scent, or other mineral make up
companies.
All products time/date purchased
directly for the safety and health
of our consumers and yours.
Wholesale discounts on bulk mineral
make up cosmetic mica, sifter jars,
and
supplies sold to licensed qualified
businesses.
(more information)